Problem Solving

No supplier is perfect, but what matters to me is how they deal with a problem. We had a small issue during one project and their team did not avoid it or make excuses. They checked with production, came back with a solution and kept us informed until it was solved. This gave us more confidence to continue working with them.
- Quote
- No supplier is perfect, but what matters to me is how they deal with a problem. We had a small issue during one project and their team did not avoid it or make excuses. They checked with production, came back with a solution and kept us informed until it was solved. This gave us more confidence to continue working with them.
- Author
- Natalia
- Country
- Russia